Please review our refund policy below:

Thank you for choosing Undetek.com for your software solutions. While complications may arise, we are here to provide prompt and effective support. Please review our refund policy below:

1. Non-Refundable Refund Policy

Our software sales are generally final and non-refundable. However, if an issue directly related to our software cannot be resolved, we will make exceptions.

2. Reporting Software Issues

If you encounter any issues with our software, we encourage you to contact us right away. Share details like error messages or screenshots, and our support team will determine if the issue originates from our software and is beyond repair.

3. Refund Policy for Verified Software Issues

If our team confirms an irreparable issue within our software, we will process a refund upon request. The refund will be issued through your original payment method and will apply only to the software with the verified issue.

4. Conditions for Non-Refundability

We cannot provide refunds under the following circumstances:

  • Bans or Account Restrictions: If a third-party platform restricts your account or software access, we cannot offer a refund. It is your responsibility to comply with platform regulations and understand the risks.
  • Change of Mind: We do not offer refunds if you change your mind or no longer need the software. Please confirm that our software fits your needs and system before purchasing.

5. User Responsibility

By purchasing our software, you agree to ensure its compatibility with your system and adhere to any platform terms. You also accept any associated risks, such as potential bans or access restrictions.

We remain committed to delivering reliable software and resolving any issues that arise. We trust you understand our refund policy, which is designed to be fair to all customers. For any assistance or questions, feel free to contact our customer support team.

Note: This refund policy may change without prior notice. Please check back regularly for updates.

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